Progressive Auto Insurance - Progressive Does Not Want to Take a Responsibility for a Damage to My Car by Their Policy Holder
2010 Lexus - Complaint
BALTIMORE, MARYLAND -- I was sitting inside my parked car when I felt a hit; a car pulling out of a parking space back ended my car. I got of the car to speak with the driver who blatantly denied hitting me despite all the signs on my car (my bumper was dented, a lot of scratches and damage to the sensors on the driver side) and her car. I asked for her insurance info and her ID she refused to give me either one
That forced me to call Montgomery county police, at which point the lady decided to give me her insurance information. I took a picture of the damages on both cars as well as her insurance card. Police stated that they would not come if no one was injured. I didn't think I needed a report as physical damages to both cars would be evident.
I called Progressive to report the accident, they scheduled me to get an estimate, I went to their office in Glen Burnie, got my estimate. They said the sensor on the back they wouldn't know until Lexus dealer looks at the damage. A week later they called to tell me that it is my words against her words and the measurements do not match so they are not responsible, they stated after reviewing the damages "not consistent to a car hit looks like a vehicle hitting a solid stationary object" absolute lie.
So why would I have a stranger’s insurance information if she did not hit me, why wouldn't she ask for my information if she thinks I hit her. This is absolutely NOT acceptable, Progressive insurance NEED to take responsibility and PAY for my damages.