Electrolux-Frigidare - Complaint
ST. LOUIS COUNTY, MISSOURI -- We bought a three thousand dollar French door fridge that had a faulty ice maker that was made by Electrolux and not by Whirlpool (which is who they usually use). It never worked very well and we called and after complaining got a repair actually 4 repairs....still no ice. We were told to buy an extended service contract for $238 and then we could get repairs and if the unit was deemed unserviceable we would get a new one. Well when the repairman said enough..Electrolux told us we would be getting a new fridge
Three weeks later when I called to check on the status and 1 hour of being on hold and transferred to 4 people I was told that the problem happened before the extended warranty (no kidding) and they would send a rebate for 60 percent so to get an ice maker that works will cost me about $800. What a deal!
Would you trust that Electrolux will even send me the rebate after I buy a new unit?......?..