Feather River French Doors - They Put the "N" in Nightmare

Customer Service
Review by avaborrell on 2013-07-16
Rating: StarEmpty StarEmpty StarEmpty StarEmpty Star
BEL AIR, MARYLAND -- I ordered Feather River exterior french doors that would open up onto my patio. I ordered this through Home Depot. I ordered the beveled glass white fiberglass finish. Feather River sent one door with the fiberglass finish and the other is pre-finished, the wrong lock and not enough plugs for the doors to cover the holes around the glass. My doors are not the same color.

The lock has been corrected and the plugs arrived but Feather River refuses to send the fiberglass finished door. They tell me I need to sand the pre- finished door and paint it. I told them the color still won't match. These people are a nightmare. DO NOT BUY from them. I am working with Home Depot to correct the problem. It has been 3 months and it still is not resolved.

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