Ashley Furniture - Kids Furniture
Twin Beds/customer Service - Complaint
BOLINGBROOK, ILLINOIS -- First time buyer at Ashley furniture and there is one problem after another. First on all I went in and purchased three twin beds including mattress, frame, and head boards. The delivery day came and the furniture is just dropped off and not set up.
I call to ask manager why and they didn't have time, he calls me back explaining that the drivers said I refused set up. Then they sold me mattress with no box springs making me think that they were included in the price, but once delivery it is revealed that they are not. Customer service is horrible. First and last time buying there.