Best Buy - Buying New Computer
MEDFORD, OREGON -- July 11, 2013. I went to Best Buy looking to purchase a NEW computer. When I took it to my computer guy to have him put my programs from my old computer on it he found that the new computer that I had just purchased NEW had someone else assigned to it. He showed me the couples picture and email address. He asked me if I knew these people. I said no.
When I took the computer back the person asked me why I returning the computer. I told him because you sold me a used computer. He said oh.
Then I could not receive my money back right there they had to snail mail a check because it was more then $500.00.
How many other people have purchased a new computer and paid a new computer price only to maybe get a refurbished one and not being told it is refurbished. I am very disappointed in this store.