Hertz Rent-A-Car - Do Not Rent From Hertz!
2012 Chevy - Complaint
HOUSTON, TEXAS -- My experience with Hertz in downtown Houston was 1 of the worst experiences of my life. They are not nice people there, and I can just sum it up by telling you that the manager there took it personally that we didn't fall for her poorly delivered sales tactics, so she tacked on an 'upgrade fee' to our car when we never asked for and didn't receive an 'upgrade'.
An argument ensued, 2 Hertz locations couldn't correct the problem, and I chose not to pursue the lost money and give into that lower energy. If I could put the downtown Houston Hertz into a few words: unprofessional, inefficient, condescending, sneaky, snakes. Especially the manager. Just saying!
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