Home Depot - Online Order Delivery Issues
LG Front Load Washer and Dryer - Complaint
POOLER, GEORGIA -- My wife ordered these units 8 days ago when they were on sale. She accidently left the ship to address as Savannah, Ga instead of Rincon, Ga. Driver could not change the address, was told the order would have to be cancelled and credit to our account would take up to 72 hours. In addition, was told that the units would be sold to us at the sale price when we reordered them. Credit did not get issued to our account until 5 pm est on 7/17/13 found this out at your store in Pooler, Georgia.
Tried to place the order at Pooler for the same sale price. Pooler called the on line services Major Appliances Representative and they indicated that they would not appove due to Customer error and indicated that it was not the stores problem.