Walmart - Identity Theft Assistance
Customer Service - Complaint
I had a fraudulent charge on my debit card used at Walmart.com online store. When I contacted them they refused to provide me a copy of my invoice. I wanted to take the invoice to the local police to press charges. I provided my card number, expiration, security code, billing address name and date of birth. They still refused. They will not investigate or press charges and have returned my money. But they are protecting the identity of the individual who stole mine. I should be able to get a copy of the invoice billed to my card. It is ridiculous.
They are essentially supporting identity theft by not taking steps to prevent it. The individual is likely screwing over numerous other people and will continue to do so because of their unwillingness to act. Walmart has lost my business because of this and I will continue to pursue through the legal system to procure a copy of the invoice.