Party City - Customer Service Needs More Training
Baby Shower - Complaint
LITTLE ROCK, ARKANSAS -- Visited Party City on Rodney Parham in Little Rock Arkansas on Tuesday, July 16th. Had trouble finding what I was looking for which was the Safari baby shower items as well as cupcake toppers. Although I did find some of the items I was looking for I couldn't find the cupcake toppers. I asked one of the workers who showed me where they were. The store either didn't sell them or were out.
When I went to check out, the clerk didn't make eye contact, he was looking all around the store all the while scanning my items. I was also purchasing one of the mylar balloons and gave him the balloon number. He went to retrieve it and when he came back to finish ringing up my items he never looked at me. He asked me did I find everything I was looking for and I said no. He completed my order and did not ask what I was looking for. If he had of asked he could of at least told me if they sold it or if I had to get them online (which they did have something similar online), nor did he apologized.
One thing I noticed all the stockers were busy stocking items and were not asking any customers if they needed help. It was a lot of personal conversations going on.