Vonage Complaint - Billing,cancellation and refunds.
SAN ANTONIO, TEXAS -- With in one day of agreeing to the Vonage phone service I canceled, well within there trial period. I soon noticed charges being made to me debit account that were not authorized. After many failed attempts at phone contact I sent an email once again for cancelation. Yesterday I find that Vonage has billed me several times for a service I never used or authorized. I finally got Vonage to refund the $80+ dollars they drew from my account but when it came to the issue of the $25.00 service charge my bank was charging me for there UNAUTHORIZED withdrawal they toyed with me for over two hours of being on hold and transferred from one Pakistan agent to another even hanging up on me twice.
Beware of this company they are all HYPE and crooked as a dogs back leg.