Boostmobile/ Brightpoint - Boost Mobile Customer Service Is Horrible and Their Products Are Defective!

Custmer Service and Bright Point - Complaint
Review by sparkyarc on 2013-07-18
Rating: StarEmpty StarEmpty StarEmpty StarEmpty Star
PLAINFIELD, INDIANA -- I purchased a phone from Brightpoint provider for BoosTmobile. The phone had a software melt down and never worked,( boost force phone). I was shipped and charged for another phone which actually works quite well when there is service for it. Their coverage is limited.

I still have the first phone and it's been a nightmare trying to return it and get a refund. I am on the phone right now with Brightpoint still getting the same run around and no still satisfaction! 15 minutes on hold! The plan offered by boost is impressive but everthing else is unacceptable! BoosTmobile heard my story and credited me a month service. Brightpoint is another matter entirely! Buy your phone from a BoosTmobile store not on line!

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