Cox Communications - False Advertising and BAIT and SWITCH
PARMA, OHIO -- I have had Cox cable over a year now. I started out with only cable with one box. I thought I could get a better deal so I contacted other providers for quotes. Not long after I got off the phone with Direct TV did COX contact me and tell me " as a preferred customer we have a special deal for you" they quoted me at $89.99 price lock guarantee for 24 months if I bundled internet, cable and phone.
Well I received my first bill since the change and come to find out I did not get the deal I was promised.. Instead they are charging me $142.47 before taxes!! I think this is wrong and I am Very Upset.