CarRentals.com - Budget Refused to Come Pick Me Up at the Airport in Portland Because It Was After 11pm
IRVINE, CALIFORNIA -- I made a reserviation through CarRentals. com for a budget vehicle in Portland Or. We arrived at 1am. When we arrived and called Budget, we were notified that they do not have a shuttle after 11pm and that they would not come get us. So I had to find a different car to rent at 1 am in the morning.
My complaint is with CarRentals. com for allowing me to make a reservation with a company that would not come pick me up at that time. When I made the reservation I was clear that I would not be arriving until after 11pm.