IKEA - I Was Home, They Didn't Deliver. Still They Ask for Re-Delivery Charge.
Online Furniture Ordering - Complaint
ONLINE ORDERING, TEXAS -- I got an email notification (and an automated voice call) stating that my online order will be delivered on 7/15, 1PM to 4PM. I was home the entire day.
The delivery guy didn't knock the door, or ring the door bell. He tried calling my cellphone, which was in silent mode and I missed the call.
He left without delivering, and later when I called their customer service, I am told that I need to pay redelivery fee.
It doesn't make sense. I checked all their emails, and no where did they say that if my phone went unanswered, the delivery will not happen.
I'm not taking this answer. I'm fighting.