Spirit Airlines Complaint - Don't Fly Spirit Airlines
ORLANDO, FLORIDA -- I was scheduled to leave Orlando on a Saturday morning for New York, the flight was cancelled due to technical difficulty. The gate agent advised us to call customer service for another flight which was 3 days later!!! We were told to proceed to the luggage area and get our luggage and the next flight was 3 days later and Spirit Airlines was not paying for a hotel, food, rental car, no reimbursement of any kind. I can not believe that they were not paying for anything. I am a frequent flyer and could not believe what I was hearing, I called customer service to see if I could get from Orlando to another city and then back to New York City before the 3 days and they had absolutely nothing. They don't have a partnership with any other airlines, so no other airline could get me home. I finally had to fly into Atlantic City and get a rent a car and drive to New York and Spirit airlines will not pay for my rental car. They are offering $50 on a future flight. Beware if you are stranded by Spirit Airlines you have to pay the bills for the wait for the next fly. STAY AWAY from Spirit Airlines!!!!
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