Beware of Priceline and the Hotels They Deal With
Hotel Reservations - Complaint
I made a reservation through Priceline for 2 rooms 3 night stay at the Baymont Inn and Suites in Prince George, Va. My debit card was charged for the full amount when I booked both rooms. On the way from South Carolina to Prince George my car broke down in the middle of nowhere and had no reception on my cell phone. In the morning I called the hotel to let them know my situation and the reason I did not call or show. The hotel said my reservation had been canceled due to a no call, no show and my rooms were no longer available for any of the days reserved and they did not have rooms available. They said to contact Priceline. Priceline said "sorry, we cannot refund your money and cannot do anything for you". I lost $550 booking through Priceline. I will never use this service again and will not stay at the Baymont Suites.