U Haul - Horrible Service
RALEIGH, NORTH CAROLINA -- I went to 4 different you Haul outlets today trying to rent a tow dolly. Each of them had dollies, in fact one of them had 3. No one would rent one claiming they were all reserved. I asked each store to look on their screen for a location and no one was willing to find one. I called their reservation line and was on hold for 18 minutes. Finally spoke with a woman who would not even tell me where one was unless I gave them all kinds of information. After 12 more minutes of answering question, she still would not even look to see if and where one was available. I called the local Raleigh manager to voice my complaint.
This was like talking to a rock. A dead rock. This company has NO customer service at all. Arrogant, hateful bunch of SOBs. Take your business elsewhere.