Ray's Car Wash Complaint - Didn't do what I paid them for!

Review by Anonymous on 2001-12-03
SOUTHGATE, MICHIGAN -- I paid this company $65 cash to detail the interior of my minivan, and all they did was barely wipe the dust off and soak the seats and floor with water. From the interior condition, it's obvious they put absolutely NO effort into actually doing what they said they would, like using Q-tips to clean the nooks and crannies, as well as steam cleaning the roof, carpet, floor mats, and seats.

They were supposed to call me when it was done and never did. When I finally got there to pick it up, it was already dark outside, so I couldn't see it well enough to tell how little work they did. If it had been daylight, I wouldn't have paid them!

I told them when I dropped it off that it was very important to me that the seats be dry when I picked it up. Of course, they weren't, so we had to sit on plastic trashbags for two days. The back seat and floors took four days to dry so that the seat could be used and the floor mats could finally be put back in place.

AWFUL work, and I'll never go back!!

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