Hilton Homeward Sweets - Our Credit No Used to Steal Thousands by General Manger Hotel Dump
General Manager - Complaint
BILLERICA, MASSACHUSETTS -- I checked in Hilton. According to Bank of America, ten minutes after checking, someone online charged thousands of dollars. When we confronted the general manager, she was the most denile person we have ever meet. We don't know who she called or text our information to, but she was the only one there. Also, we had to take pictures of this Hilton because we had to have corporate see the shape of this dump. The general manager need to be fired.
We took pictures of roaches in our room. Yes roaches, 1/4 inch dust on fans, the dirtiest carpets in the halls and room. My wife works for Hilton, Kissimmee, FL and we called her place of employment four times and we never got a return call.
We called corporate, bottom line is that they didn't care at all. I guess that's their general manager's incentive plan.
My wife just got fired for bringing this to light. Hilton, what a joke!