Jeld Wen - Do Not Buy The Patio Door With Side Doggie Door!
We bought the sliding patio door with the built in doggie door. We have had nothing but trouble. We've had the repair center out three times. The first time they bring the wrong parts and then have to reschedule. Then they bring the wrong parts and try to "rig" it. Then they ordered a part and had it shipped to us with no directions on how to install it. The doggie door doesn't fit properly and keeps falling out.
The original packaging didn't even come with installation instructions. The entire frame is warped. They have refused a replacement. Just want to keep sending out repair men. They haven't fixed it in 3 visits. What makes them think another will do it. Very poor craftsmanship. I will never buy another Jeld Wen product!