U-Haul Rents Equipment In Disrepair And Is Slow To Help.
26' Moving Truck
PRESCOTT, ARIZONA -- The moving truck has over 100,000 miles on it, the power steering came in and out making it hard and dangerous to handle. The A/C BROKE in the middle of our XC trip, causing us to stay in a ghetto hotel. The gasoline engine DRANK gas. Diesel Penske would have been a better option.
Upon return, I was WRONGFULLY charged $27.00 to "refuel" the truck which was returned with the same amount of fuel as when I received it.
I was told I would be contacted to be compensated for my hassle and loss of time. They have not contacted me, I have to contact them every week to keep my "case" moving. So far, I have not seen any compensation, just a lot of promises which they tell me what I want to hear to get me off the phone.