Amazon.com Complaint - Still waiting for my Amazon cell phone rebate
WASHINGTON, DISTRICT OF COLUMBIA -- I would be a bit wary of Amazon cell phone deals. Although the cost of my phone was $-25.01, I paid about 175$+tax, and haven't received a penny of my rebate 16 weeks later despite multiple e-mails to rebate processor Parago (that went unanswered for weeks until I finally called Amazon).
I called the rebate processor to see why my rebate had never been processed. The processor (Parago) blamed Amazon, and told me to call them). The Amazon representative blamed the rebate processor.
Today I finally got an e-mail from Parago saying they're waiting to "verify" I have had service for 90 days and that after they do so I will get my rebate in 30 days. Let's hope I don't have to keep calling them.
Kind of surprising, since Amazon states online that it's an "easy rebate" (online submission, so no paperwork to get lost) that should be disbursed 10-12 weeks after purchase.
Anyway, if you are waiting for an Amazon rebate, you should definitely call Amazon and let them know. Don't let them get away with poor customer service.
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