BMW - Hydro ABS System Shot at 37,000 Miles
Service Department - Complaint
MELLBOURNE, FLORIDA -- I took my 328i into the dealership for a recall issue and also allowed them to change the oil. I drove it home and everything was fine. I put it in the garage and three days later I pull it out to drive it to church and my 328i that was my dream come true car started displaying all these warning lights. I find two things ironic. This happened not 3 days after they took my car in to fix the recall issue and also after my warranty expired.
I called the dealership and told them that my car was displaying 3 warnings so they told me to bring it back in. I took the car back and had to pay over 100.00 just to get it on the diagnostic machine and then they called me and dropped a hydrogen bomb in my lap. They stated that it was the ABS Hyrdro Unit. My car only has 37,000 miles on it and now needs over 2,300 dollars worth of work.
From doing my online homework this appears to be a common problem with the BMW's and they should recall this item as well. It's strange but the people that work at the dealership - mechanics and customer service all stated that they would not own a BMW. That should say a lot about the quality of these cars. They are supposed to be high end but, I tell you the truth my Hyundai Santa Fe is more efficient. I am so disappointed in how a luxury car dealership treats their customers. You spend a ton to but these cars and the upkeep is more expensive than the actual car itself.
I was offered 10% off the repair but that was a standard coupon so no one went out of there way to help me. I still fill that the dealership is responsible for my car issues especially when the car was under warranty it was perfect I brought the car used and it still had a two year warranty. I have only put about 4 thousand miles on the car since I purchased it because I have another vehicle that I use as my primary vehicle..My husband owns a Mercedes and that dealership treats people with the class they deserve. DO YOUR HOMEWORK ON THESE CARS BEFORE YOU PURCHASE ONE THEY ARE A MONEY PIT!