Budget Car Rental - Return Scam ... Charged $75 Cleaning Fee
NORFOLK, VIRGINIA -- A month after my rental I received notification that I was being charged $75 for excessive cleaning for pet hair. When I returned the car... which by the way had trash in it when I picked it up both in the console & in the drivers door... was told they discovered pet hair which they charged to my credit card as excessive cleaning.
When I returned the car I asked the attendant if everyting was ok and she said it looked good. Had I known a few random hairs ... and I admit I had a dog in the car... would cost me $75 I would have taken a piece of tape and dabbed out the hair. In my opinion this is bogus. I am not a dirty or disrespectful consumer. I will never deal with Budget again.
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