Bobs Discount Furniture - King Size Bed Frame Completely Snapped, and Not Covered
Customer Care - Complaint
FARMINGDALE, NEW YORK -- I bought a bunk bed in 2009 that broke, they couldn't fix it, no recourse. I bought a leather couch set in 2009 and the entire thing ripped, couldn't fix it. I went back like an idiot and purchased a master bedroom set plus some extra wardrobers for delivered May 26 2011 now 2 yrs and 2 mths later the king size frame snapped and they said its not covered by the scam that they call " goof proof" protection.
I cannot believe they way they scam the public, I'm a single mom and I think they saw me coming from a mile away. They fooled me into thinking the new warranty would cover more and I really didn't want to spend the extra money on it but I did for the comfort of knowing I couldn't afford to buy new if it broke and I got taken advantage of completely !!! I was almost crying on the phone w them and they said sorry your bed broke, so know should I live like a porpur and put my mattress on the floor for my kids to see..
My mom told me to call News 12, or Fox 5 because she said she knows I'm not the only one who has been taken for a fool. She said if I don't she will because this is a scam and she is right. Well I guess I have wood for the fire this winter.