Best Western - Reservations
Front Desk - Complaint
PAMPA, TEXAS -- We are a trucking company, we drive big trucks. We needed two rooms for a night, we called Beverly the front desk lady, we were told she had rooms but she wouldn't take a reservation over the phone. We drive big semis so we can't just drive all over the place to see if they have rooms, so y'all missed 2 sales. She was very rude, so we slept in our trucks so thank y'all very much for nothing.
We won't be trying to stay there again don't want to cause an inconvenience on her to make a reservation over the phone, I did think that was part of her JOB??