UPS 3 Days - Ups Suck Don't Use Them They Lie and Are Very Unorganized.
Customer Service - Complaint
SAN DIEGO, CALIFORNIA -- I've purchase a phone and got 3 day ground to be shipped and delivered by the 23 of this month (July) at the latest. But, because the vender forgot to add the unit # I've called UPS TO CORRECT THE MATTER. however UPS told me to call back on the delivery day so they can contact the driver, so I did as told.
On the day of deliver, I called UPS early in the morning to get the unit number added and I've even got a confirmation call an hour later, stating that the driver was notifid about the changes and that I was going to get my shipment today. It didn't mean anyhing to UPS, because I received a notification email @1:45 pm stating that the driver couldn't deliver my package because it didn't have the unit #. So,I immediately called UPS to see what the problem was and they clearly said to me not to worry they will contact the the right department to give me a call within the hour.
Two hours went by and I didn't get a call from anyone. I called again to see why d they haven't resolved my issue and again they repeated the same story. I asked to talk with a supervisor and all I got was an apology for the inconvenience.
Meanwhile, I finally got a call back from the so called right department and he said that I will get my package today before 7 pm. Well guess what? It's now 8pm and I still have nothing, only lies and false hopes.
UPS get your act together or learn how to lie a bit better or get FedEx to deliver your packages for you because it's apparent that you can't.
Final conclusion, if you need a package delivered on time, use Fed Ex.