Quicken Loans - Quicken Re Finance Loan. Deceptive Practices
KIRKLAND, WASHINGTON -- Quicken loans agreed to match another lender with a lower rate. Despite a flawless credit report, and one million dollars of equity in the house, they dragged it out until it was past the locked rate date, which was unbeknownst to me. The appraisal they ordered was also past the lock rate date. Kept my money anyway. They promised a rate they could not deliver, and kept the fees they charged.