Toys-R-Us - Canceled Orders
ORLANDO ONLINE, FLORIDA -- I ordered 2 items online on 2 separate occasions in the last 5 days and paid for them. It stated they were available, only to be informed via email a day later that it was cancelled. When I called about this, I was only told, sorry and that was it. Customer service was horrible and if I did this to a customer in my store I would not have customers. Ridiculous! No offer to ship free or any other options offered.