Leather Is Peeling Off Of Rooms To Go Sofas
JACKSONVILLE, FLORIDA -- Hi my name is Yugandhar Kummathi. I bought a sofa and recliner and love seat for 2100 dollars and we bought extended warranty for that. In two years the leather is pealing off from that sofa. We called the customer service center, they could not repaired that sofa instead of that they offered 225 dollars store credit. We paid 2200 dollars they offered 220. That is their business. So this store is selling all the junk. Please don't buy any furniture in that store. Based on my experience don't buy any thing in that Rooms To Go.
Company Response on 07/25/2013:
We apologize that you feel this way. We have reviewed your account and see the offer you were previously given. We would like to extend a different offer to you given the information on your account. Please email us at TellUs@RoomsToGo.com "Attention My3Cents" so we can contact you directly. Once more, we do apologize and look forward to hearing from you.
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