Never Again Travelocity!!!!
Customer Service - Complaint
KELOWNA WESTBANK -- Booked hotel and was not sent cancellation policy until after booking was made. Phoned Travelocity to cancel booking within the stated time as our friends had to cancel, so no reason to go on this trip. Could not hear or understand the gentleman on Travelocity customer service line, had to keep asking him to slow down and speak louder. When he did, he started yelling at me. I asked him if he was seriously yelling at me and he kept yelling. We have just lost 243.00 Cdn dollars. Thanks for nothing Travelocity!!!!!!!!