Sears - Dishonest, Rude and Irresponsible.
Delivery - Complaint
CHULA VISTA, CALIFORNIA -- Our recent purchase from Sears has been a horrible event. We purchased a washer and dryer with delivery and setup services. The delivery guys took our old units and dropped the new unit in the middle of the room and told us that they can't setup the unit up. We were extremely upset and ask for reason. The delivery guy told us the supervisor will not let them install the unit. We asked to talk to the supervisor. They gave us the number with nobody answer.
One of the delivery guys asked us for extra money if we want them to finish the work. We refused to pay extra and keep trying to contact Sears. Again nobody answered. While we are calling around the two delivery guys took off without letting us know.
We have to move the unit and set them up ourselves. I will not but from Sears anymore.