Slumberland Furniture - Slumberland where they overpromise and under deliver
Tamarack bedroom set - Complaint
CASPER, WYOMING -- We purchased the Tamarack Bedroom set from Slumberland and they sold us a furniture care package to go along with the material. They even sold us a mattress protector. When we opened the protector my wife noticed a stain. When she called Slumberland the salesman acted as if we were trying to cheat them. Now the finish is coming off of the dresser and we have tried for two weeks to have the technician come and fix this under warranty or even our protection plan. Of course all we hear from them is we tried to call. Don't they know that people have caller ID and we can tell when they call and when they don't. I now understand why they think people are cheating them because they cheat their customers.
It appears the only recourse I will have is to tell everyone I know about this store and it's policies. I look forward to the day to replace my dresser at their going out of business sale. What goes around comes around.