Kitchen Aid / Whirlpool - KitchenAid Does Not Stand Behind Their Expensive Appliances
Customer Service Kitchen Aid Refrigerators
BENTON HARBOR, MICHIGAN -- My 5 year old side by side Kitchen Aid refrigerator main board is going out and the only solution offered is to send them the board so they can rebuild it and send it back in 2 months. Are you kidding me?
I spent almost $6000 on this appliance as I thought it would last me a long time.
I would like others to contact me and see if we can get a class action law suit against this company? Let's see if they get our fridges fixed maybe new ones since they don't make parts. This seems like a more common problem then any of us were aware of.
I will be contacting their CEO [snip] to let him know what horrible service this is, "sorry we don't make the parts anymore".
You will be without a refrigerator for 2 months????