Us Airways Is Awful To Mother And Children
PHOENIX, ARIZONA -- I am devastated financially and emotionally by my treatment by US Airlines. After months of planning, I booked a trip to AZ from JFK with my 2 sons. I specifically requested the bulkhead so that my sons would have room with their carseats.
Long story short- after pre-boarding and getting the kids settled for 30 minutes we were told we had to move. Flight attendants grabbed my son and his things which led to a tantrum and we got kicked off the flight!! A tantrum caused by their disorganization. My son stopped crying when we were told we would have to get off the plane but we were told it was "too late. " I given my money back for the used tickets, but to rebook the next day was twice as expensive per ticket!! Our vacation was ruined and US Airways customer relations refuses to do anything beyond a "sorry" email.
I would encourage all mothers to choose a different airline if at all possible!
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