Spirit Airlines - Worst Trip Ever!!
COLORADO -- I booked three tickets from Denver to Minneapolis with cheap o air. The cost was 289. for all three tickets-I was thrilled! Then it begins--I found the tickets cheaper elsewhere. When I asked them to back up their lowest price guarantee, Spirit airlines would not honor the price advertised. No big deal--all tickets were cancelled and re issued. Only they were reissued to my husband-who wasn't going on the trip, My son who is 13, was the name put on the whole reservation. I couldn't see the TSA accepting his library card as a valid form of ID My daughter was on the thirteen year olds reservation and mine was no where to be found.
When I Tried to confirm my flights-the reservation said call customer service at 1-800 something. Like a fool I dialed the number they gave me and it was no longer in service...What? Long story longer- Spirit would not switch the Mr on my ticket to Ms. so I had to eat that ticket and purchase another. Like a fool-i did. It was either that or send my children unattended. No way that was going to happen. The man from India told me my" reservation had been sent to my email and I was set" Again....stupid, stupid, stupid--i believed them. No confirmation, no reservation, nothing was in my in box.
The only reason I made it on board my flight was because a gentleman with an email address similar to mine took the time to find my phone number on the reservation. He text me to let me know he had gotten several in HIS inbox and would forward them. What a mess. Never Again