Casio Watch Breakage
Casio Service Dept UK
EPPING -- As with others above I have had my Casio Waveceptor break at the strap pin hole 3 times in 3 years. Once repaired under warranty but twice been charged for new case. With postage and cost of repair I have now been asked to pay out more than the cost of the watch in the first place on what is not a cheap watch. Trying to get to speak to someone in authority at Casio service is like trying to get blood out of a stone..you can't, they ignore my letters and promise to phone back but don't. For the record I have never had a watch break like this before, do not wear it in the shower, go swimming with it, or have a rough job, in fact I am retired and 71 years old. This is obviously an inherent fault in the design and my advice, much as I really like the watch, don't buy this watch.