Hendrick Durham Auto Mall - They Will Not Repair a Defective Part on My Car. I Have Only Had the Car Since the End of May

Service and Finance Manager - Complaint
Review by rwilson366 on 2013-07-26
Rating: StarStarStarEmpty StarEmpty Star
DURHAM, NORTH CAROLINA -- I took my car in to have some repairs done. On 7/20/13, I told them I heard some popping noise on my driver side, they found the problem and said it would cost me 2200.00 dollars to get it fixed because it was a warranty problem because it was due to damage. I have only put 3000 miles on the car and I have not hit anything with my car. I think the damage was there prior to me buying the car. I think the service department over looked it because of the price they said it takes to fix it. I do not think these repairs should be paid by especially when I have extended warranty. Thanks!

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