E-bay - Buyer Protection is NOT! There is NO protection.
NuWave Oven - Complaint
MINNEAPOLIS, MINNESOTA -- Purchased 6/23/13 from a seller with 99.1% rated. I felt safe and paid for the item with PayPal. When it seemed like a long time and I did not received it, I tracked it, and it said, "customer refused". It was never delivered! I work from home, so I am aware of all deliveries. Even if I was NOT home, don't they leave a note on your door? Anyhow, I opened a case and contacted the seller, with no reply. I received an email from PayPal that my credit was being processed, then 2 days later another e-mail that my refund was rejected by the seller's bank. THAT is when e-bay stopped all communication.
Resolution Center says they need more time for a decision. That was on 7/12/13. Today is 7/26/13 and it says the same thing! Have you read the Buyer Protection Plan? Refund after 48 hours of opening a case? REALLY? I am out $115.50, 2 hours on the phone including Hold time and discussions with reps. Trying to save money is actually costing me money. This will definitely be my very last purchase using e-bay.