Countrywide Mortgage Complaint - Hard to deal with - Home Mortgage Loan
CALIFORNIA -- This company makes many mistakes and it is hard to impossible to fix the mistake once it is made. I have 3 other loans with other companies and no problems in 2 years with countrywide (does not deserve capitals), I have had a 1/2 dozen problems, the last one is they screwed up my SSN and I have spent hours trying to get it resolved. All to no avail. They will say it is fixed and then I get another letter saying it is incorrect from them.
Phone service is bad, mail is worse. Go somewhere else, the hassle isn't worth it! Our loan was sold to them and in the changeover they didn't credit us for a month's payment. It took 3 months to finally straighten that out. They blamed the previous note holder but it was a company that tried to help us and finally was able to. Now I am certain that it was countrywide. One mistake is ok but there have been multiple. And then they always say they will fix it and never do!