Very Upset I Didn't Know That Golds Gym Can Be Involved in My Private Life
Sales - Complaint
HURGHADA, ARKANSAS -- I am member since 01/01/2013 with member no. 1279.
I love and prefer your gym, its great and I feel good when I am there and its my gym and always recommended to all my friends and relatives and was helping the sales by give them my contact to be all together and I already brought my cousin with me but I found that I can't be there anymore.!!!
My membership for one year and was a payment promotion on three payment times, every three months,, and before the second payment I tried to pay it but I found out the sales department don't want taking and every time they say to me later!! You can play anytime, and then!! The sales manager told me we can't accept you anymore here cause I had private problem with one of my neighbor and we went to to make police report with her and the problem with totally outside the Gym and Gold`s gym was not involved at all in this problem!!
But the sales manager and his name Amr [snip] refused to renew my membership and the reason that problem & the second party in the problem asked him to do that & in same time she still a member in Gold`s Gym!!!
I was so wondering why gold`s Gym involved in that problem!?
And how come any member can control who can be a member and who not!
I am really upset from the manager attitude and the branch policy.
I was believe your company so professional and have rules and one policy in all over the world, not every branch running the branch by their rules, or friendship too.!
So I still waiting the manager call since few days till now and no answer from his side, so I want to know I have to find new Gym!?? cause there is many gym and they are good competitor and less money.