Hotwire - Liars! Worst Service Ever! Scam! Cheat!
Supervisor - Complaint
I found a flight on Hotwire from Montreal to Orlando for 288$ ... The rate would disappear and reappear all the time. Every time I tried to book the flight I would enter my credit card info and then Hotwire would say the deal is not available anymore but it was still on their site! I called their office and even their agent realized there was a huge glitch in their system.
Their supervisor was so rude didn't give a crap and said they cannot honor the price (even though it's their fault) and did not even want to give me a special on another flight - I was ready to book and everything but never again with Hotwire - you just lost a customer of 6 years!
Priceline all the way!