Consumers Energy, Michigan - Consumers Energy Service Plan Is Not Worth the Money,
Consumers Energy, MI
COMMERCE TWP, MICHIGAN -- I have been enrolled in the Consumers Energy appliance plan, for 8 years.
I called for a refrigerator repair, and the service person did not even look at the appliance, but declared it was the compressor, and not worth repairing. I doubted this, and so investigated it myself. Turns out the repair was a $62.00 part with simple installation.
I am trying to cancel the service and the website does not easily allow this, so I have to contact Consumers during the work week and personally claim.