Castle - They Can Make an Appointment, They Just Can't Keep the Appointment!
Large Kitchen Bay Window
MT. LAUREL, NJ 08054, NEW JERSEY -- A salesman came to my home,showed everything about their windows and was very impressive. I put a $1600.00 deposit down and signed an agreement. I agreed to have the window put in soon as possible.
The first appointment was set within a month, when the window was finished being made. The installer called that day and said he was sick and had to reschedule. I called the office letting them know, I took the day off from work and was upset they could not make arrangements for someone else to come out.
The following week, another appointment was made. Again, they canceled due to their truck breaking down on the highway 1 mile from my house. Another day of lost wages with my job. If you want a reputable company you're better off dealing with Definis windows & doors. At least they make appointments and keep it. Since I signed a contract with Castle windows I still wait for my window unable to back out because of being threatened of being taken to court by them. They don't refund your money! And they treat you nasty when they have your deposit. Still waiting? Reminds me of Jerry Seinfeld episode,
"You can make the reservation, You just can't keep the reservation!
George can't stand you