Dish Network - Pay in Advance for Service May Make You Have a Outstanding Bill.
satellite cable TV.
I have a pay in advance bill because my wife works at a school and when summer starts she is out of work. Sometimes I might not have the money to pay for the services. My bill is due by the 5th of the month. If IT don't pay it by the 7th they always cut the service off. They have done it every month faithfully. Then when I make the payment they turn it back on within five min. Well I don't have the money to pay for the month of July and for some reason they missed it and didn't cut the service off. I was planing on making my payment of 90$ at the beginning of August and get my service turned back on for the month of August. Now they sent me a bill for $180.50. I called them and they said I will have to pay the hole thing in order to get my service back on . I didn't have the money to pay for the month of July and now they are trying to make me pay for it.
My service has always been a pay up front payment and because someone there messed up and didn't turn off the account I should have to pay for it. I have always liked Dish network, but this is not right. They said they supplied the service then I have to pay it. Like I said I have a pay in advance bill and if I had the money I would have paid it. I wanted them to wipe the July bill out because its not my fault they said no so I have no choice but to cancel the service all together.
I really don't wanted to do that but its not right and Won't be able to get the money to pay the whole bill. I will be talking to a lawyer about it to see what can be done.