EBay Is Open Door For Smuggling
CALIFORNIA -- I bid a cell phone on ebay from a seller " lorigilbert01 ( no longer listing as seller from what I heard from ebay they terminate this seller ) , cell phone description is "brand new, unlocked ( means you can use any sim card worldwide ) I paid $481, no description where it's coming from, where it was manufactured. But instead all I know is I am making my transaction from an American resident and was affirmed by ebay that this seller is a u. S. Resident.
Date of transactions are as follows: bidding ended 3-27-13, I paid it right away cause I want to get it fast to excitement, waiting period is till 4-5-13. I was constantly checking online the status of shipment cause my waiting period is over.
My expectation from ebay at least email me since its a computerized technology of selling stuff they would monitor this seller and ask the seller why is it not yet being mailed for shipment since they already collected the fees for this transaction, I presumed they never care cause I did not received any email from them or from the seller, so at this instance I decided to ask the seller about this fully paid transaction. The seller wrote a reply telling me its " out of stock ", to cut short I have a bitter communication with this seller.
I send a communication that I am going to sue him/her in the court of Washington state for "breach of contract on a fully paid item" and he/she will be coming to my state to attend the hearing and will pay all the legal fees but I stated a demand that I should receive the item on or before 4-10-13 otherwise he or she have to face the legal consequence.
Comes 4-10-13 I got the package shipment, to my excitement I opened the package and install my existing sim card from my iPhone and boom it works seamlessly.
But comes 1st week of July 2013 this Nokia lumia acting up differently showing sluggish, slow, goes to different windows, goes on a blank dark screen. I search on internet how to reset this cell phone at Nokia.Com / support page, so it did work for a little bit amount of time then it started acting up again differently. This time I called USA Nokia and tried to get a warranty support from them. First Nokia asked me to give them the "imei no." Come to find out Nokia USA said they will not cover this for warranty cause it was made in " Vietnam " .
I tried calling back Nokia on different occasions expecting some changes about giving warranty but unfortunately "negative".
Now I started investigating on the packaging of shipment I came to find out it came from Hong Kong and manufactured in Vietnam those are two different countries I explained this to ebay but help still to no avail, ebay only wants their monies of listing fees.
So consumers out there beware of Nokia product they don't give international warranty tho it was affirmed that it is their product.
On this 3rd week of July I called ebay trying how to resolve the issue. EBay representative can't help me, so I went to a different venue and its the credit card company Citibank, this credit card company is really very helpful when it comes to product dissatisfaction. What my credit card did is they called pay pal and we are on a group conversation over the phone and pay pal said they will try to resolved this issue within 30 days and send me by email reference case number.
Presently, I'm waiting what's gonna come up.
Recap is ebay is not worth keeping in buying stuff and its a wide door open for smuggling since seller was able to shipped this item in USA avoiding to pay import tax.