Hampton Inn Suites - $250.00 Fine Charged to My Debit Card
Hotel - Complaint
WEST POINT, TENNESSEE -- Don't ever check into a hotel that does not take time to tell you any rules or regulations, especially something important that may be put on your card and then you have to go through a dispute process to find out why and try to reclaim your money. Worst hotel stay I have ever experienced in my life and I am in my 60's. No full explanation, max you can be charged I was.
Why have someone at the desk late at night if they don't tell you any information, or even worse give you the wrong information. No one word about a non-smoking installation, who knew I never stayed there before. Charged $250.00 to get this f( flip the room) which consisted of cleaning all bed linen, excuse me but was I sleeping on dirty linen??all they had to do was explain things to me.
If I break a rule, punish me, don't take every last cent I have. Why the max amount, the room did not smell. One cigarette was lit by my roommate and immediately put out. It was not on purpose, at the time the executive housekeeper was in the room.
Sorry it was a mistake, don't break me. Hampton inn suites have a whole lot more money than I do. I need help