Direct TV - Sexual Channels Suggested to My 16 Yr Old Disabled daughter....plus Ripped OFF
Billing, Installation, Customer Service - Complaint
FARGO, ND, NORTH DAKOTA -- The deals are so good to be true and it's because the are not true. They over charged our account, they never reconnected at the new address because they had to return to run more wires. OMG the guy must not have noticed the cameras we have and he was hitting on my 16 year old disabled daughter. He showed her how to get to the sex channels and suggested a couple.
They at first tried to bundle with Century Link, well both companies were charging us. Direct TV was a direct withdraw from the bank account and Century Link was a bill. That took almost 8 months to dispute and they made as a deal where we still got screwed. ALL in ALL we have never been more dissatisfied with a company. They have wasted more time on the phone with hold and saying they are going to credit the accounts back only to wait another month and the moron we talk to next knows nothing more than the one last month.
The police said they thought a company that sends someone into homes like this would have done better background checks, but the guy said he thought my daughter looked older. We thank god we were home and kept the guy from doing more than suggesting sex channels to a child. Beware they are a rip off. The PO box 6550 Greenwood Village Colorado has yet to respond to our complaint. Maybe that's a bogus address too just like the best rip off company. We have ever seen worse or dealt with more incompetent customer service. I'm not sure I'd suggest another company, I guess we are sticking with Netflix and asked for the direct TV to send us a recovery kit so we can send back all their equipment.