Hertz - Reservation -- Wait in Line - No Car Available.
Rental counter - Complaint
DETROIT, MICHIGAN -- I had a reservation, waited in line 30 minutes to talk to a Hertz agent to be told they was not a car ready for me and that I would have to wait 10 or 15 minutes for a car to get cleaned . Thirty minutes and I am still waiting . My wait at Hertz is longer that my flight into Detroit. Hertz = COMPLETE FAIL!