Capital One - Do Not Care About Customers, Like to Give Run-Around
Credit Card - Complaint
VIRGINIA -- Went to Best Buy to purchase laptop, was asked if we wanted to apply for their credit card. Turns out it is a Capital One (supposed to be phasing out to Citi-Bank) With an "A" rating in credit scores and credit limits over $25,000 was humiliated by being denied their card. (only needed $1000). When I called to find out what happened, first Capital One said they don't have the Best Buy account any more. After more than an hour on the phone and two different Capital Ones, they said it was denied me because of a ratio. What about my excellent history? They said doesn't count only use their criteria, is there something else they could help me with...Will never do business with them, and if ever asked to apply for a store account, will ask if Capital One is involved so I will never let them humiliate me again.
Sorry they lost an account, maybe that's it...I 'm overqualified and they want people they can have the add on charges and fees. Never Do Business with Capital One!!!!!!
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